l89bz's commitment to responsible gaming
Keep entertainment from becoming a burden — use deposit limits, time-out, and self-exclusion tools at l89bz to keep your gaming experience healthy and enjoyable at all times.
Why is responsible gaming important?
l89bz believes that gaming can be truly enjoyable only when it is played in a controlled and mindful way. We want every member to enjoy entertainment within healthy limits — so that gaming never harms other important areas of life.
Responsible gaming is not just about managing money; it is about maintaining a healthy balance between time, mental wellbeing, and family and social life. At l89bz we provide various tools and resources to help you stay in control.
Remember, gaming is a form of entertainment — not a reliable source of income. Never spend beyond your means trying to win back losses. Your happiness and wellbeing are our highest priority.
Age Verification Required
All gaming services at l89bz are for those aged 21 and above only. Opening an account for minors is strictly prohibited. Keeping underage individuals away from gaming is our shared responsibility.
Our protection tools
l89bz offers several effective tools for responsible gaming. They are completely free and can be used at any time.
Set Deposit Limits
Set your own maximum daily, weekly, or monthly deposit amount. Once a limit is set it takes effect immediately, and reducing a limit is also immediate. A request to increase a limit takes effect after a 24-hour cooling-off period.
Time-Out
If you feel you need a break, take a temporary time-out for anywhere from 24 hours to 6 weeks. During this period access to your account and betting will be completely disabled. Your account will not reactivate automatically before the break ends.
Self-Exclusion
Choose self-exclusion for a long-term break — you can close your account for 6 months, 1 year, or permanently. Once this step is taken, the account cannot be reopened before the set period ends. The support team will assist you through the entire process.
Loss Limits
Set in advance the maximum loss you are willing to accept within a given period. When you reach your loss limit, betting will stop automatically and you will be sent a warning notification.
Session Time Reminders
On-screen reminders are shown at regular intervals to let you know how long you have been playing. Set up notifications at 30-minute, 1-hour, or your own preferred intervals. Stay aware and enjoy the game.
Reality Check
At regular intervals your total wins, losses, and total session time will be shown on screen. This helps you make sound decisions and maintain an accurate picture of your situation.
Protection for minors
l89bz strictly prohibits registration and gaming by anyone under 21. Age verification is mandatory when creating an account. If there is any suspicion that false age information has been provided on an account, we reserve the right to investigate and suspend the account if necessary.
To prevent underage family members from accessing gaming platforms, parents should install parental control software on their devices and never share login details.
Advice for parents
- Use password locks on computers and mobile devices.
- Never type your gaming account password in front of your children.
- Have open conversations with children about online gaming.
- If needed, use website filtering software on your children's devices.
Core principles of responsible gaming
Bet within your means
Never bet with money set aside for rent, food, or essential expenses. Only spend what you can afford to lose without it affecting your daily life.
Avoid chasing losses
If you feel the urge to place bigger bets to recover losses, take a break immediately. This behaviour leads to even greater losses.
Track your time
Be aware of how much time you spend gaming. Never sacrifice time with family, friends, or your career for gaming.
Treat it as entertainment
Do not think of gaming as a way to earn money. Winning is something to feel good about, but it is not guaranteed. Enjoy gaming — do not put pressure on yourself.
Do not play alone
Talk to someone you know about your gaming habits. Isolation and secrecy can be early signs of a problem.
Warning signs of problem gaming
If any of the following signs appear in you, be alert and seek help. It is not a sign of weakness — it takes courage.
- You are betting beyond your budget or borrowing money to bet.
- You are placing progressively larger bets to recover losses.
- You are trying to stop gaming but cannot.
- Gaming is causing problems in your relationships with family or friends.
- You are neglecting work, studies, or other responsibilities.
- You feel restless, irritable, or anxious when not gaming.
- You are lying to people you know about how much you game or how much money you have lost.
- You are gaming to escape stress, depression, or loneliness.
- You no longer find interest in hobbies or activities other than gaming.
- The day feels incomplete if you do not game every day.
Keep in mind
If these signs appear, do not blame yourself. Contact the l89bz support team today or use the self-exclusion option. Seeking help is the wisest thing you can do.
6 effective ways for healthy gaming
Set your budget in advance
Before each session, decide how much you are willing to spend. When the budget runs out, stop gaming for that day — no matter how close it may feel.
Take regular breaks
Take at least a 10-15 minute break every hour. Get up, walk around, drink some water. This keeps your focus sharp and reduces impulsive decisions.
Do not play when tired or under the influence
Fatigue or alcohol reduces judgement and increases the likelihood of impulsive decisions. Play when you are fresh and alert.
Set a win target
When you reach your target winnings, stop gaming for the day. Continuing out of greed often results in losing everything.
Keep up other hobbies
Continue activities you enjoy outside of gaming, such as sports, reading, or spending time with friends. A varied lifestyle supports mental wellbeing.
Talk to someone close to you
Let someone you trust know about your gaming habits. Their observations can often highlight aspects of ourselves that are hard for us to see on our own.
Help and support
If you run into problems with gaming, do not face it alone. The l89bz support team is always by your side.
24/7 Live Chat Support
At any time, day or night, our Bengali-language live chat support team is here for you. Contact us right away to set deposit limits, apply for self-exclusion, or close your account.
Email Support
For any questions or requests related to responsible gaming, you can write to us at: [email protected] — we try to respond as quickly as possible.
Account Protection
If for any reason you want to temporarily or permanently close your account, our support team will assist you completely free of charge and without judgement. Your privacy will be fully protected.
Questions and answers about responsible gaming
Start gaming safely —
stay informed with l89bz
Use the responsible gaming tools, enjoy yourself, and always stay within your limits. Explore our gaming sections.
l89bz's commitment
We believe that responsible gaming is not a restriction — it is the foundation of lasting, healthy enjoyment. l89bz always places the happiness, safety, and mental wellbeing of our members above business interests. SSL encryption, fair play, and transparent transactions are guaranteed on our platform.
If you ever feel that gaming is getting out of control, do not wait — contact our support team. We are always ready — not to judge, but to help.